PrecisioBack to precisio.ukTerms of service
Who you are contracting with
Customers billed in sterling (£) contract with Precision Utility Mapping Ltd, company number SC504779, Registered in Scotland. Registered office: 3c Langlands Square, East Kilbride, Glasgow, G75 0YY. Customers billed in euro (€) contract with Precision Utility Mapping Ireland Limited, CRO number 602381, Registered in Ireland. Registered office: Rathmale, Mungret, Co. Limerick. The currency is shown on your quote and order before you place it. Contact: precisio@precision-um.co.uk. Precisio is a business-to-business service: by creating an account or placing an order you confirm you are acting for a business, not as a consumer.
The service
Precisio requests underground asset records from the utility and infrastructure owners we identify for the site you define, collates the replies we receive, and produces the deliverables you select. We act on the information asset owners provide and do not alter their records. Each owner decides whether, when and in what form it replies; some reply that they hold no records for the area.
Important — records are not a survey
Utility records show the approximate position of known apparatus and may be incomplete, inaccurate or out of date. They are desktop evidence (PAS 128 quality level D) and are not a substitute for a utility detection survey, safe digging practice (HSG47) or your statutory duties. Always confirm on site before breaking ground. CAD and GIS conversions position the owners' drawings as closely as the source allows; positional accuracy is limited by the source records.
Validity
Asset owners treat their records as current for a limited period (typically about 28 days for gas and about 90 days otherwise). Packs show their age. A refresh is a new order, because owners may charge again.
Prices and payment
The price shown before you place an order is the price you pay. It includes the Precisio service fee and any asset-owner charges we expect for the site; VAT is added at the applicable rate. We invoice each order when it is complete, and the records are released to you at the same time. Payment is due within 30 days of the invoice unless other terms have been agreed with you in writing (customers on account are invoiced on their agreed terms). We do not take card payments. Late payments may attract interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998 (contracts with Precision Utility Mapping Ltd) or the European Communities (Late Payment in Commercial Transactions) Regulations 2012 (contracts with Precision Utility Mapping Ireland Limited).
Cancellation and refunds
Orders are sent to the asset owners as soon as they are placed, so please check your order before you submit it. If you need to cancel, tell us straight away: we will not charge for an order we have not yet sent to any asset owner. Once requests have been sent, the Precisio fee and any asset-owner charges already incurred are not refundable, because the work and the owners' fees have been committed. If we cannot deliver part of an order through our own fault, we will refund the affected part.
Your account and your data
Keep your sign-in details confidential; you are responsible for activity under your account. You must have the right to share any information you upload, and you confirm that site boundaries and contact details you provide are accurate. We may suspend accounts used unlawfully or in a way that harms the service.
Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or any other liability that cannot lawfully be limited. Otherwise: we are not liable for the accuracy, completeness or timeliness of records supplied by asset owners; we are not liable for loss of profit, revenue, business or data, or for indirect or consequential loss; and our total liability in connection with an order is limited to the fees you paid for that order.
Changes
We may update these terms. The version in force when you place an order applies to that order.
Governing law
A contract with Precision Utility Mapping Ltd is governed by the law of Scotland, and the Scottish courts have jurisdiction, save that a customer based in England and Wales or Northern Ireland may bring proceedings in its own courts. A contract with Precision Utility Mapping Ireland Limited is governed by the law of Ireland, and the Irish courts have jurisdiction.